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Once installed, your personal alarm unit is monitored by the Monitoring Centre, which is staffed by friendly, caring operators.
Emergency Alarm monitoring services are used by many Housing Associations and Local Authorities, etc and are linked to thousands of units throughout the UK
Quality is the central focus of all aspects of our business.
The Call Centre is operated 24 hours per day, 7 days per week. To ensure that we operate in accordance with the very best practices, our systems are independently audited at regular intervals, so as to ensure that we provide the very best possible service to our Clients.
Our management systems ensure that our staff are well-trained to cope with all circumstances. All incoming calls are recorded for trace ability purposes.
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